The Language of Work (Intertext (London, England).) by Almut Koester

By Almut Koester

The Intertext sequence has been in particular designed to satisfy the desires of up to date English Language reports. operating with Texts: A center creation to Language research (second variation 2001) is the basis textual content, that's complemented through more than a few 'satellite' titles. those supply scholars with hands-on functional adventure of textual research via designated issues, and will be used separately or together with operating with Texts. The Language of labor: examines how language is utilized in enterprise and the office, a number events and knowledge: from conferences to casual negotiations, promotional letters to emails explores representations of labor in ads, occupation magazines and office speak seems on the manner humans in enterprise have interaction via small speak, politeness, purchaser care and management-employee relationships is illustrated with energetic examples taken from the true international and encompasses a complete index of phrases encompasses a important part on getting into the area of labor, exploring activity ads and texts that provide recommendation on CV writing and constructing 'transferable skills'.

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Extra resources for The Language of Work (Intertext (London, England).)

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Turn 23 (Joe): some of these are because I listened to them. Here the speakers allude to the fact that Joe listens in on conversations between sales reps and customers. This involves an interesting mode of one-way communication, with the sales manager in the role of overhearer.

20) In segment 1 the sales manager lists a number of characteristics which he deems to be important for the job, and which he also believes the sales rep to possess: work ethic, the personality, the ability to do well. However, the sales rep’s performance is not what it should be (segment 2), and in segment 5 he indicates clearly what kind of performance is expected in this profession: producing sales. ) applied what I say. This brings us to the second question, that of the relationship between the manager and the sales rep.

The fourth paragraph shows how the offer can benefit the customer in a particular situation: if they need to redesign their labels or stationery. The last two moves, soliciting response and ending politely, are merged into one here, which is not unusual for letters like this. Soliciting response is a very important move, as further contact between the company and the potential customer is the pre-condition for fulfilling the purpose of the letter: to win new customers. In this letter, the writer not only solicits a response (please do not hesitate to contact us), but announces that he or someone from the company will initiate further communication (We will contact you shortly .

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